Corrective action is one of the drivers of continual improvement in an effective management system. Inability to identify the root cause of nonconformities is a very common issue across different food chain categories. This course unpacks how root cause analysis should be conducted to meet the requirements of food safety standards.
COURSE CONTENT
The course covers:
- Terminology related to root cause analysis
- When will root cause analysis be necessary
- Methods of root cause analysis
- Identification of suitable corrective action
- Completing the corrective action loop – verification of actions taken
WHO SHOULD ATTEND?
- Operators
- Supervisors
- Quality Controllers
- QA personnel
- Any person involved with problem-solving in a management system
OUTCOMES
- Correct interpretation of the requirements for correction and corrective action
- Conduct a root cause investigation
- Select an appropriate solution to eliminate the root cause
