Corrective action is one of the drivers of continual improvement in an effective management system. Inability to identify the root cause of nonconformities is a very common issue across different food chain categories. This course unpacks how root cause analysis should be conducted to meet the requirements of food safety standards.
CONTENT
The course covers:
- Terminology related to root cause analysis
- When will root cause analysis be necessary
- Methods of root cause analysis
- Identification of suitable corrective action
- Completing the corrective action loop – verification of actions taken
WHO SHOULD ATTEND
- Operators
- Supervisors
- Quality Controllers
- QA personnel
- Any person involved with problem solving in a management system
OUTCOMES
- Correct interpretation of the requirements for correction and corrective action
- Conduct root cause investigation
- Select an appropriate solution to eliminate root cause
